Cybersecurity awareness and training
A company can leverage all the technology in the world to limit risk. Still, the unfortunate reality is that humans are often the last flawed link that allows an attacker to enter systems through clicking on a bad link, downloading a malicious attachment, or other means. An MSP can drive significant value to clients by offering cybersecurity awareness training as part of their services or as an optional add-on for additional revenue to teach best practices to employees.
While cybersecurity awareness training has been around for decades, it's only recently become more prevalent in large companies and enterprises—and this is due in part to how easy it has become for hackers and malware creators to gain access into networks via compromised machines. It's critical for organizations of all sizes (including MSPs) whose end users are responsible for opening attachments or clicking on links from unknown sources during their daily workflows—especially if those end users have access keys or credentials that could compromise your entire network!
When considering what type of training should be delivered personally versus automated via other methods (such as email), consider some important factors:
Multi-factor authentication (MFA)
Multi-factor authentication is a key component of any security program and can be implemented in many ways, ranging from SMS-based two-factor to RSA SecurID tokens. It’s also an important part of managing privileged access and accounts, which we will discuss later in this guide.
One way to implement MFA is by requiring users who have been granted administrative privileges to use their company email address as one form of authentication, along with another method such as a picture password or fingerprint scan. For example, a user may be required to enter his username and password before being prompted for the second factor—his email address—to verify his identity. This should ideally be done on every login attempt after initial authentication has been completed successfully (for example, entering the username and password).
To understand why MFA is so important, let’s take a look at some common security threats and how they are mitigated by using MFA.
Theft of passwords is a major concern for both consumers and businesses alike. Even if someone were to steal your password, they would still need to know which devices it was used on and when it expires in order to log in successfully. If you have multiple accounts with different expirations dates across different services, the likelihood of them making this happen goes down significantly.
In addition to preventing theft of credentials, MFA can also protect against phishing attempts that rely on tricking users into clicking links or downloading attachments sent via email .
It’s also important for businesses looking to improve their security posture by implementing two-factor authentication for all critical accounts/devices as well as educating employees about its importance and proper use—especially given some research showing that many companies are still using weak passwords such as “123456” or “password”
Get the cybersecurity basics right
Don't use the same password for multiple accounts
The first and most obvious step to improving your security posture is to not use the same passwords across multiple accounts. It’s a simple fix, but it’s also an easy one to overlook. When you’re setting up your account with a new platform or service, make sure it has a unique password that isn’t related to other passwords you use elsewhere. This means you should never reuse an old password or ever let anyone log into any of your sites with their own credentials—and if they try and fail (as they inevitably will), immediately change that password for good measure.
Another important consideration when improving security posture is ensuring that each device has its own unique credentials and settings enabled—for example: using different Wi-Fi networks on each device so that hackers can't access them from one another; enabling two-factor authentication on all devices as well as all sites; and keeping certain sensitive data off of connected devices (like laptops) in general by keeping sensitive files stored locally instead of syncing them externally.
Conclusion
The threats facing organizations today have evolved in both type and method of attack. The reality is that there are no magic bullets that can stop every attacker from compromising your company, but there are steps you can take to minimize risk and improve the security posture of your organization. It’s essential for any business manager or IT professional who wants to protect their customers from cybercrime to consider implementing stronger password policies, MFA across all critical accounts and devices, as well as multi-factor authentication for smartphones or tablets used by employees who need access outside the office (such as sales reps). These simple steps can go a long way toward keeping attackers out of your networks or at least making it much harder for them to succeed once inside.